Contact Surfshark

Contact Surfshark

Surfshark VPN 5 Secrets revealed… – Contact Surfshark
A feature-packed VPN for a very eye-catching cost

Surfshark is a fascinating VPN which comes stuffed with functions, runs practically all over and has one of the very best value initial offers around. Contact Surfshark.

The network has 1,700 servers dispersed across an outstanding 160 places in 63 countries.

There are Windows, Mac, iOS, Android and Linux apps, Chrome and Firefox extensions, and a website-unblocking Smart DNS system for games consoles, TVs and more.

Whatever you’re using, there’s no need to fret about annoying ‘simultaneous connection’ limits – you can install and run Surfshark on as numerous gadgets as you like.

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The service is strong on the technical fundamentals, consisting of strong AES-256-GCM file encryption, WireGuard, OpenVPN and IKEv2 support, Shadowsocks to assist you bypass VPN blocking, a no-logs policy, and a kill switch to secure you if your connection drops.

Wish to attempt Surfshark? Have a look at the website here
There’s real depth here. Android apps can translucent many VPNs by requesting your physical place, however not Surfshark – a GPS Spoofing function allows it to return the coordinates of your picked VPN server.

Oh, there’s also URL and advertisement stopping, P2P support on the majority of servers, VPN chaining (use 2 servers for one hop), split tunneling, the business’s own zero-knowledge DNS servers, and 24/7 assistance by means of email and live chat if anything goes wrong. Contact Surfshark.

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App-related improvements consist of WireGuard assistance on the mobile apps, an ‘automatic protocol’ alternative if you ‘d choose the app to decide, and various small but welcome connection-related tweaks (you can now set up a manual iOS connection from within the app, for example.).

Editor’s Note: What instantly follows is a rundown of the latest changes and additions given that this evaluation was last upgraded.

Server protection changed. Surfshark now has over 1700 servers in 63 countries. (June 2020).
Surfshark upgraded its facilities to 100% RAM-only servers. (July 2020).

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Strategies and prices
As you ‘d find from our dedicated Surfshark rate and offers guide, the service’s regular monthly plan is more expensive than some, at $12.95, and spending for a six months up-front still only cuts the cost to $6.49. However the 12 months +12 months totally free strategy appears like a real bargain at $2.49, among the most affordable rates we have actually seen for a full-featured VPN.

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If you worry about registering for long-lasting plans, then so do we, but when the price is this low, it does not really matter. Just look at the figures: register for what’s effectively 2 years at Surfshark and you’ll pay $59.76 up-front; choose simply one year at NordVPN and you’ll invest $83.88. Even if you’re hardly using Surfshark after a year, it still appears like reasonable value to us. Contact Surfshark.

A seven-day complimentary trial for Android, iOS and Mac gives you some time to sample the service for yourself. We ‘d like something longer, with Windows assistance, too, but it seems unreasonable to complain when numerous suppliers have no trials at all.

Surfshark even provides more than you ‘d anticipate with its range of payment techniques, with assistance for charge card, PayPal, cryptocurrencies, Amazon Pay, Google Pay and Ali Pay. Contact Surfshark.

If, after all this, you sign up and find the business isn’t for you, no issue – you’re secured by a 30-day money-back guarantee.

 

Personal privacy and logging
Surfshark’s privacy features start with the VPN essentials: protected procedures (OpenVPN UDP and TCP, WireGuard, IKEv2), AES-256 file encryption, and a kill switch to block web gain access to and prevent identity leaks if the connection ever stops working.

That’s simply the start. Surfshark has its own private DNS on each server to reduce the chance of others spying on your activities. And the capability to utilize a double VPN hop (link to Paris, state, then leave the Surfshark network in New York) makes it much more tough for anybody to follow your tracks. Contact Surfshark.

Like ExpressVPN, Surfshark is based in the British Virgin Islands, and the business points out that this means it’s not needed to keep logs of user actions.

A Frequently Asked Question page on logging spells this out, specifying that Surfshark does not gather: ‘Incoming and outgoing IP addresses; Searching, downloading or acquiring history; VPN servers you utilize; Utilized bandwidth; Session information; Connection timestamps; Network traffic.’.

The only data the company keeps about you is your email address and billing details, the Frequently Asked Question describes, and some confidential, aggregated statistics: performance details, frequency of use of the system, unsuccessful connections, crash reports.

We would like more details on these statistics, how they’re gathered and what the business sees, but in general, there’s nothing too unexpected here. (If you’re dissatisfied, you can limit this information collection a little, for instance by disabling crash reporting in your app Settings box.).

The Surfshark site boasts that it has actually passed a security audit by the German Security company Cure53. And that’s true, however this was restricted to an evaluation of Surfshark’s internet browser extensions, so it can’t inform us anything about logging or other back end procedures. And as it happened in November 2018, we’re uncertain that it tells us anything helpful about the service as it is today.

Still, it’s excellent to see that Cure53 found only two reasonably little issues, and concluded that it was ‘extremely satisfied to see such a strong security posture on the Surfshark VPN extensions, specifically offered the typical vulnerability of similar products to privacy issues.’. Contact Surfshark.

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On balance, Surfshark appears to be stating and doing the ideal things, but we ‘d like more. A detailed personal privacy policy would be a great place to start, and we ‘d like wider and more frequent security audits, too.

 

Surfshark´s Windows app
Beginning with Surfshark was simple. We downloaded and set up the Windows client, selected the signup alternative, and were even able to select a strategy and turn over payment from within the installer, no third-party internet browser needed.

The Windows client user interface is more versatile than the majority of, adjusting like a responsive site as you resize its window. At its smallest, the customer looks similar to any other VPN app, with a Connect button, status information and a list of locations. But broaden or optimize the customer window and it reformats to display brand-new panels and choices.

Getting linked is easy. Tap the button, desktop alerts inform you when Surfshark connects and detaches, and the interface updates to show your brand-new virtual place and IP address. Contact Surfshark.

The Location list does not display latencies, however server load icons highlight your best (and worst) alternatives, and a Favorites system enables handling commonly used servers.

A Static IP list allows linking to areas in Germany, Japan, Singapore, UK and US, and receiving a repaired IP from each one (that is, your IP will be from the nation you pick, but it’ll be the same each time you link.) This is extremely handy if you need to connect to an IP-restricted network while utilizing the VPN. Contact Surfshark.

Right clicking the Surfshark system tray icon displays a mini app window, rather than the usual fundamental menu, permitting you to connect to the fastest server, select among your newest places, or open the full app user interface.

Surfshark’s CleanWeb feature obstructs ads, trackers and malicious links. We’re unsure how reliable this might be, however, as in our quick tests we discovered professional tools like uBlock Origin blocked more ads and provided more control.

A NoBorders mode aims to assist you get online in nations where VPNs are typically obstructed. Surfshark doesn’t explain in detail what this does, however probably it attempts to obfuscate your traffic in some way.

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Surfshark – Mobile Apps
Mobile VPN apps are frequently much more standard than their desktop cousins, but Surfshark’s Android offering is unexpected similar. There’s more or the very same interface, the exact same place list, multihop connections, CleanWeb’s advertisement and malware blocking, and split tunneling for apps and websites with the Whitelister. Contact Surfshark.

There’s the same WireGuard, OpenVPN/ IVEv2 and Shadowsocks procedure assistance, and a kill switch to secure you if the VPN drops.

The Android app includes extra functions, too: a choice of file encryption methods (AES-256-GGM or Chacha20Poly1305, possibly providing you much better speeds), a ‘utilize little packets’ choice to improve performance with some mobile networks, and the capability to immediately link to the VPN when you access mobile, secured or unsecured networks.

And if any of this doesn’t work as it should, you can send bug reports, raise or browse tickets from within the app (no requirement to open your web browser and waste time searching for the ideal location of the support site.).

It’s much the same story with Surfshark’s iOS app: the look are extremely similar, and you still get the kill switch, the option of procedures (OpenVPN, IKEv2, WireGuard) and more. It’s an impressive setup, particularly for the iOS end of the variety, which is frequently short-changed for functions in contrast to other platforms. Contact Surfshark.

 

Performance
Surfshark’s assistance for OpenVPN includes supplying downloads of configuration files for each of its servers. That’s great news if you’re intending on by hand setting the service up on other platforms which can utilize them, and it likewise permitted us to utilize our automatic performance screening software to check out a sample of Surfshark’s places.

There was excellent news all round. We had no connection failures, connection times were faster than typical, and all servers returned IP addresses for their advertised areas.

We changed to a UK information center to see simply how quick Surfshark could go, but OpenVPN outcomes were frustrating at an average 70-90Mbps.

We ran the same performance tests from an US area. Speeds were a bit higher (and more constant) at 100-105Mbps, but that was half the 200-220Mbps reached by ExpressVPN in its last evaluation.

Surfshark wasn’t done yet, though. We run our speed tests utilizing OpenVPN as basic since it’s the most frequently supported protocol, however Surfshark likewise now supports the next-generation WireGuard. Would that make a distinction? Contact Surfshark.

One word: yes. Oh, yes. Switching to WireGuard approximately doubled our UK speed to a typical 150Mbps, and we reached more than 200Mbps from some United States areas. That’s not the fastest we’ve seen – NordVPN’s brand-new NordLynx protocol consistently beat 300Mbps in our last evaluation – however it’s a strong outcome that completes well with numerous big names.

 

Netflix & Surfshark – A Dreamteam!
If you’re tired of VPNs who slightly hint about their uncloging abilities, but never make any real dedication, you’ll like Surfshark. Not only does the company state up-front that it unclogs Netflix, it likewise names the 15 nations where it presently works (US, France, Japan, Italy, Australia and more.).

This wasn’t just overblown marketing-oriented self-confidence, either. We were able to gain access to United States Netflix from all 5 of our test areas.

YouTube has only the most standard of geographical protections, so we weren’t amazed to discover that Surfshark likewise permitted us to browse US YouTube content.

BBC iPlayer can often be more of a difficulty, but not this time. Surfshark bypassed its VPN blocking with ease, providing us access from our 3 test UK places. Contact Surfshark.

The good news kept coming, too, with Surfshark getting us into both United States Amazon Prime and Disney+, offering it a best 100% in our uncloging tests.

 

Support
If Surfshark doesn’t work for you, the support site has setup and setup tutorials, fixing guides, FAQs and other resources to point you in the right direction.

While there’s a little useful content there, it’s mainly related to setup, for example including guides to establishing the service to operate on different routers. Surfshark has included some posts recently and they now cover the crucial basics, but many are quick and distinctly short on detail. Contact Surfshark.

Company is an issue, too. If you would like to know about the iOS app, for instance, go into ‘iOS’ in the Assistance search box and the majority of providers point you to one or two ‘How to utilize’- type articles that tell you whatever you need to understand. Here, you just get a list of posts reacting to a host of common iOS-related issues: a simple ‘how to set up’, then ‘How to fix slow connection issues’, How to change App Shop region, ‘How to establish OpenVPN on iOS’ and so on. It’s good to have all that detail, but what’s doing not have here are ExpressVPN-like one-stop manuals which tell you whatever you require to understand about a particular app. Hopefully that’ll be addressed in the future.

If you have any issues, support is offered 24/7 through live chat. We tried this while trying to detect a connection concern, and had a friendly reply in under 60 seconds. Contact Surfshark.

 

Final verdict
Surfshark is a powerful and (initially) low-priced VPN with an array of advanced features. There are some issues, too, but the service has seen some major improvements over the past year, and it deserves to be on your VPN shortlist.

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